New cloud-native AI observability and log management functions simplify IT processes and accelerate innovation
BOSTON, Massachusetts, July 22, 2025 – Dynatrace (NYSE: DT), the leading AI-powered observability platform, today announced significant enhancements to its third-generation platform. The platform revolutionizes observability by combining analytics, AI and automation, paving the way towards autonomous intelligence. Thousands of enterprise customers are already benefiting from the third generation platform, which enables organizations to turn data into decisions and these into intelligent, immediate action.
Dynatrace meets the requirements of large, dynamic and complex corporate landscapes by redefining the concept of observability: The focus is not just on insights, but on automated workflows in IT, cloud, security and business processes.
“We are taking the value of observability to a new level and helping to build the future of AI,” explains Bernd Greifeneder, founder and Chief Technology Officer of Dynatrace. “The third-generation platform is designed to put the wealth of data from Observability into context and transform it into real-time knowledge for AI – for actionable insights and automation on the path to autonomous intelligence.”
Further information: Dynatrace 3rd generation platform: Developed for the world of autonomous intelligence, by Bernd Greifeneder, Founder and Chief Technology Officer at Dynatrace.
New functions of the third platform generation
In the digital economy, companies are facing a data explosion – driven by cloud-native architectures, distributed systems and AI-driven applications. At the heart of the Dynatrace platform is Grail, a massively parallel processing data lakehouse that seamlessly combines observability, security and business data. Combined with AI-powered analytics and automation, companies transform telemetry into accurate business analytics and intelligent, automated actions.
The new features of the Dynatrace platform focus on seamless operations in hybrid and multi-cloud environments and enable measurable business outcomes:
Cloud-native and AI-native acceleration for development
- Developers can easily import and analyze data from serverless and cloud architectures – with self-service access and simplified visualization of typical cloud patterns.
- Dynatrace offers the only live debugging tool that is scalable to thousands of concurrent developer sessions per client – with non-blocking breakpoints and data protection.
- The Dynatrace MCP server brings real-time observability directly into AI-supported development: for better designs, a stronger security posture and faster troubleshooting in the IDE.
Preventive operation with Agentic AI
- Davis® AI extends root cause analysis and troubleshooting with agentic AI capabilities: for preventative action and automated remediation in complex multi-team scenarios. This includes guided troubleshooting, interactive recommendations, and natural language “explain and summarize” capabilities to minimize manual intervention and optimize collaboration between ITOps, SRE, platform engineering, DevSecOps, and development teams.
- Davis CoPilot makes it possible to use a natural language interface to accelerate advanced analytics, easily create workflows or dashboards and integrate them with other technologies and solutions.
Transformative log management
- Logs can now be analyzed in full and in real time – in the context of other observability data. The Logs app and Davis CoPilot provide new insights.
- Flexible pricing: either by storage or usage, with continuously active hot/hot storage (up to 10 years retention).
- Petabyte-level scalability per day: Automatically manage logs in context across the organization with secure Kubernetes log collection, without the complexity of legacy solutions.
“With global data volumes expected to double in the next three years, increasingly dynamic and complex digital ecosystems, and the rise of AI, organizations need solutions that provide more than just visibility,” said Steve Tack, Chief Product Officer at Dynatrace. “Our latest capabilities are designed to drive proactive, intelligent automation that helps entire teams across an organization see connections to better understand their digital systems and continuously improve business outcomes.”
By integrating AI-powered systems with advanced automation, Dynatrace helps clients turn data into action to achieve key results.
Customer testimonials
“Dynatrace’s AI and predictive capabilities have been a game changer,” said Jos Kerssens, Senior Vice President, IT Operations; Cloud Transformation at Air France-KLM. “We are confident that any issue that arises can be resolved quickly, drastically reducing the impact on operations and revenue.”
“At TELUS, AI is a fundamental part of our digital transformation strategy, and our partnership with Dynatrace has helped us enhance our capabilities,” said Kulvir Gahunia, Director, Site Reliability Office at TELUS. “By combining our Agentic AI initiatives with Dynatrace’s AI observability capabilities, we have successfully optimized our development and operational workflows. This collaboration has allowed us to reduce incident resolution from detection to pull request to a matter of minutes. Through this integration of AI technologies, we are driving innovation and achieving measurable business results while reducing downtime.”
Partner ecosystem
“By combining DXC’s expertise in enterprise transformation with Dynatrace’s next-generation observability platform, we are empowering leading global brands to accelerate the modernization of their applications and realize the full potential of AI-powered insights,” said James Taylor, Global General Manager, Enterprise Applications at DXC Technology. “As Dynatrace’s Global Partner of the Year, DXC is proud to be at the forefront of simplifying complex processes, driving innovation and enabling smarter, faster decision-making at scale.”
Dynatrace’s partnerships with industry leaders such as DXC further expand its innovation capabilities. These partnerships provide customers with customized solutions that can accelerate business innovation and operational excellence, and underpin Dynatrace’s commitment to redefining business outcomes.
Analyst voice
“Dynatrace’s third-generation observability platform represents a significant advancement in addressing the complexity of modern, cloud-native and AI-driven environments,” said Rob Strechay, Managing Director & Principal Analyst Cloud Native, Data Platforms, Infrastructure, theCube Research. “By unifying data and automating workflows with advanced AI capabilities, Dynatrace enables organizations to not only overcome operational challenges, but also operate autonomously at scale. This approach redefines how organizations can turn complexity into clarity, unlock new innovation opportunities and achieve measurable business outcomes.”
Further information
- Video: The latest Dynatrace platform features paving the way to autonomous intelligence with CTO Bernd Greifeneder, Dana Harrison, Principal Site Reliability Engineer at TELUS, Kulvir Gahunia, Director Site Reliability at TELUS, and Rob Strechay, Managing Director & Principal Analyst for Cloud Native, Data Platforms and Infrastructure at theCube Research.
- Blog: Dynatrace 3rd generation platform: Designed for the world of autonomous intelligence, by Bernd Greifeneder, Founder and Chief Technology Officer at Dynatrace
- Video: Defining Observability for What Comes Next
- Video: Why the Dynatrace 3rd Gen Platform Matters for Development Teams
- Video: Cloud-Native at Scale Requires Intelligence
About Dynatrace
Dynatrace improves observability for modern digital enterprises and helps transform the complexity of modern digital ecosystems into powerful business assets. By leveraging AI-powered insights, Dynatrace enables companies to analyze, automate and innovate faster to drive their business forward. More information on how Dynatrace can help organizations is available at www.dynatrace.com, on the Dynatrace blog, and on LinkedIn and X at @dynatrace.
Dynatrace and the Dynatrace logo are trademarks of the Dynatrace, Inc. group of companies. All other trademarks are the property of their respective owners. © 2025 Dynatrace LLC.
Note on forward-looking statements
This press release contains certain “forward-looking statements” within the meaning of the Private Securities Litigation Reform Act of 1995, including statements regarding Dynatrace’s capabilities and platform and the anticipated current and future benefits to companies utilizing the Dynatrace platform. These forward-looking statements include all statements that are not historical facts, as well as statements identified by words such as “will,” “expects,” “intends,” “plans,” “believes,” “seeks,” “estimates” and similar expressions. These forward-looking statements reflect our current views about our plans, intentions, expectations, strategies and prospects based on information currently available to us and our assumptions. Although we believe that our plans, intentions, expectations, strategies and prospects as expressed or implied by these forward-looking statements are reasonable, we can give no assurance that the plans, intentions, expectations or strategies will be achieved or realized. Actual results may differ materially from those described in the forward-looking statements and will be affected by a variety of risks and factors beyond our control, including those set forth under the caption “Risk Factors” in our Annual Report on Form 10-K, subsequent Quarterly Reports on Form 10-Q and our other filings with the SEC. We undertake no obligation to update any forward-looking statements contained in this document as a result of new information, future events or otherwise.
